
NOTICE TO ALL RESIDENTS:
Effective 4/28/2025: The maintenance numbers previously in service will be disconnected. For a more streamlined experience, please begin using the numbers shown on the right to call or text for both emergency and non-emergency maintenance service.
Call or Text for all Maintenance Services:
Towns at Swift Creek & Marcella at Gateway
Nexus & Marcella at Town Center
Boyd Homes Online Resident Portal
Faster Responsive Service Is 100% Mobile.
Apartment and townhome residents who rent at a Boyd Homes community can access the Online Resident Portal to manage your account 24/7. It’s available when you are.
You can manage:
- Payments
- Maintenance Service
- Lease Documents & Renewals
- Renter Insurance
- Add-Ons (Pets, Storage, and more)
- Event Calendar & Bookings
Pay Your Rent Anywhere, Anytime
When you choose to rent an apartment or townhome at a Boyd Homes community, you have multiple ways to pay your rent that are secure, fast, convenient, and flexible.
Secure Rent Payments
Online payments are encrypted using bank-grade security.
Fast Rent Payments
Your rent or other charges are immediately marked as paid.
Convenient Rent Payments
Pay your rent from anywhere and communicate with our team all within the online portal.
Flexible Rent Payments
Choose the way you pay: Flex Rent, eCheck, Debit or Credit Card, or Electronic Cash Payments.

Flex Rent Payments
Flex Rent Payments

Debit or Credit Card Payments
Debit or Credit Card Payments

e-check Rent Payments
e-check Rent Payments

Cash Rent Payments
Cash Rent Payments
Manage Maintenance Service Requests
One of the top 3 advantages to renting vs. owning a home is fast, reliable maintenance service. It’s what you get when you rent an apartment or townhouse at a Boyd Homes community.
Onsite Maintenance Technicians
Our highly trained maintenance professionals are on site and repairing or maintaining your apartment, townhome, and community to keep it in working order. They are full time Boyd Homes employees.
Certified Maintenance Professionals
Boyd Homes hires and trains maintenance professionals who have the opportunity to become certified in systems like HVAC, plumbing, and pool operation and maintenance.
On-Call Emergency Maintenance
For emergency maintenance situations, a maintenance technician is on-call 24-7.
More Ways to Manage Your Account on the Online Resident Portal

Lease Documents
Lease Documents

Renters Insurance
Flex Rent Payments

Add-Ons
Add-Ons

Events Calendar
Events Calendar
Learn More About BestEgg and the Flexible Way To Pay Rent
Credit-building bonus:
Your on-time Flexible Rent payments are reported to credit bureaus, which could help improve your credit score.
Pay Rent On Your Schedule
Budget Friendly Payment Options
Rent is due on the same day every month – but sometimes, this isn’t always easy when you experience a change in your income. Make a rent schedule that works for you and is always guaranteed to be on time. No more late fees or worrying about rent. And the best part? It’s now available in your AppFolio Online Portal.
Here's How It Works:
- Best Egg pays your rent on time and in full, so you don’t have to worry about late fees or past-due notices.
- You create a custom payment schedule and repay Best Egg in installments that fit your budget and lifestyle.
Best Egg Flexible Rent is already available in your Online Portal, so signing up is quick and easy. Don't worry about another rent payment - get started today.
Questions?
Check out a few key FAQs below or visit Best Egg's website.
How much does Flexible Rent cost?
The fee will vary based on the rent amount and your credit, but is typically $10-$25 per month. The actual amount is determined and displayed before your finish the sign up process in your Online Portal. You can pause your account or cancel at any time if there is no balance.
What payment methods does Best Egg accept?
Best Egg Flexible Rent only accepts online bank payments (eCheck) at this time. You will need a routing number and account number for a checking or savings account.
Are there transaction fees when making payments to Best Egg?
No. There are no additional fees beyond the monthly subscription fee and one-time enrollment fee.
How do I contact Best Egg if I have an issue?
Contact Best Egg by email at FlexibleRent@BestEgg.com or phone at 877-593-0497.
Moday – Friday 9:00AM – 6:00PM EST.
Holiday hours may differ.