NOTICE TO ALL RESIDENTS:

Effective 4/28/2025: The maintenance numbers previously in service will be disconnected. For a more streamlined experience, please begin using the numbers shown on the right to call or text for both emergency and non-emergency maintenance service.

Call or Text for all Maintenance Services:

Towns at Swift Creek & Marcella at Gateway

804.429.1946

Nexus & Marcella at Town Center

757.505.7442

Boyd Homes Online Resident Portal

Faster Responsive Service Is 100% Mobile.

Apartment and townhome residents who rent at a Boyd Homes community can access the Online Resident Portal to manage your account 24/7. It’s available when you are.

You can manage:

Payments
Maintenance Service
Lease Documents & Renewals
Renter Insurance
Add-Ons (Pets, Storage, and more)
Event Calendar & Bookings

RESIDENT PORTAL LOGIN

Boyd Homes online resident portal screenshot

Pay Your Rent Anywhere, Anytime

When you choose to rent an apartment or townhome at a Boyd Homes community, you have multiple ways to pay your rent that are secure, fast, convenient, and flexible.

Secure Rent Payments

Online payments are encrypted using bank-grade security.

Fast Rent Payments

Your rent or other charges are immediately marked as paid.

Convenient Rent Payments

Pay your rent from anywhere and communicate with our team all within the online portal.

Flexible Rent Payments

Choose the way you pay: Flex Rent, eCheck, Debit or Credit Card, or Electronic Cash Payments.

SET UP YOUR RENT PAYMENTS

Flex Rent Payments

Set Up a Payment Account that allows you to make Flexible Rent Payments.

Flex Rent Payments

Sign up inside the resident portal to pay rent on your schedule with BestEgg, a subscription payment service. They will pay your rent for you on time. You just fund the account when you can.

Debit or Credit Card Payments

Pay each month or set up auto payment with your bank.

Debit or Credit Card Payments

Use your debit or credit card to pay rent or any other charge through the secure Online Portal or use Apple Pay through the iOS mobile app for fast and familiar checkout. .

e-check Rent Payments

Pay rent with an e-check directly through your bank checking or savings account.

e-check Rent Payments

Log in to the portal and set up a payment using your bank routing and checking or savings account number. It's fast and secure payment with encrypted, bank-grade security.

Cash Rent Payments

Pay cash for rent at local participating businesses that work with PaySlip.

Cash Rent Payments

Access your reusable PaySlip in the resident portal that you can use at Walmart, Walgreens, 7-Eleven, CVS, Casey’s, or Ace Cash Express to pay your rent in cash (a $3.99 transaction fee applies).

Manage Maintenance Service Requests

One of the top 3 advantages to renting vs. owning a home is fast, reliable maintenance service. It’s what you get when you rent an apartment or townhouse at a Boyd Homes community.

Onsite Maintenance Technicians

Our highly trained maintenance professionals are on site and repairing or maintaining your apartment, townhome, and community to keep it in working order. They are full time Boyd Homes employees.

Certified Maintenance Professionals

Boyd Homes hires and trains maintenance professionals who have the opportunity to become certified in systems like HVAC, plumbing, and pool operation and maintenance.

On-Call Emergency Maintenance

For emergency maintenance situations, a maintenance technician is on-call 24-7.

MANAGE MAINTENANCE SERVICE

More Ways to Manage Your Account on the Online Resident Portal

Lease Documents

Search and access original lease and renewal agreements in the Resident Portal.

Lease Documents

Your lease documents are available any time you need to access them. Search for the most-used clauses about adding a pet, renters insurance, and lease renewal or termination.

Renters Insurance

Access and manage your renter's insurance policy required for all apartment or townhouse renters.

Flex Rent Payments

Boyd Homes requires all residents to carry $300,000 liability insurance. It's easy for you to upload the policy and policy renewals to your resident portal account.

Add-Ons

Add and manage pet information, storage, and more.

Add-Ons

You can do more than lease an apartment or townhome. You can add and manage your pet's information including vet records, or add a storage space to your lease.

Events Calendar

Keep up with community events & private parties happening in the community so you can join in the fun!

Events Calendar

Renters at a Boyd Homes apartments or townhouses can attend community events. Residents can also rent the lounge or club room space at your community for a fee. Manage your social calendar in the resident portal.

Learn More About BestEgg and the Flexible Way To Pay Rent

Credit-building bonus:

Your on-time Flexible Rent payments are reported to credit bureaus, which could help improve your credit score.

current rent balance through the payment app with Boyd Homes.

Pay Rent On Your Schedule

Budget Friendly Payment Options

Rent is due on the same day every month – but sometimes, this isn’t always easy when you experience a change in your income. Make a rent schedule that works for you and is always guaranteed to be on time. No more late fees or worrying about rent. And the best part? It’s now available in your AppFolio Online Portal.

BestEgg payment app scheduler through AppFolio for Boyd Homes

Here's How It Works:

Best Egg pays your rent on time and in full, so you don’t have to worry about late fees or past-due notices.
You create a custom payment schedule and repay Best Egg in installments that fit your budget and lifestyle.

Best Egg Flexible Rent is already available in your Online Portal, so signing up is quick and easy. Don't worry about another rent payment - get started today.

BestEgg payment app through AppFolio for Boyd Homes

Questions?

Check out a few key FAQs below or visit Best Egg's website.

How much does Flexible Rent cost?

The fee will vary based on the rent amount and your credit, but is typically $10-$25 per month. The actual amount is determined and displayed before your finish the sign up process in your Online Portal. You can pause your account or cancel at any time if there is no balance.

What payment methods does Best Egg accept?

Best Egg Flexible Rent only accepts online bank payments (eCheck) at this time. You will need a routing number and account number for a checking or savings account.

Are there transaction fees when making payments to Best Egg?

No. There are no additional fees beyond the monthly subscription fee and one-time enrollment fee.

How do I contact Best Egg if I have an issue?

Contact Best Egg by email at FlexibleRent@BestEgg.com or phone at 877-593-0497.

Moday – Friday 9:00AM – 6:00PM EST.

Holiday hours may differ.

VIEW ALL BEST EGG FAQs